FAQs
Find answers to our most frequently asked questions and support topics. Please see the Contact Us page for information on the disruption caused by the CrowdStrike/Microsoft outage on July 19, 2024.
Personal Banking FAQs
What is my routing number?
First Fed’s routing number is 325170848.
How can I unlock my online banking account?
You can reset your password to unlock your account.
Where is the closest First Fed ATM to me?
Visit MoneyPass to look up your nearest in-network ATM by zip code or location services.
Business Banking FAQs
Where is the login for business online banking?
Click the "Login" button then click on Go to Business Login.
Where can I download the business banking mobile app?
Android and iPhone app links are on the business banking mobile app webpage.
First Fed FAQs
Where are you located?
Our First Fed team is located across the United States. Our branches and business centers are located in Western Washington.
What are the upcoming bank holidays?
First Fed follows the Federal Reserve schedule for observed holidays. View our planned bank holiday closures.
How does First Fed support communities?
Our community commitment includes donations, sponsorships, and paid volunteer time for our team members.
What is First Fed's commitment to the environment?
We are dedicated to ensuring the long-term sustainability of our region. The Sustainable Accounting Standards Board (SASB) report shares details on environmental, social, and governance (ESG) initiatives, actions, and results. Click to download our SASB 2021 Fact Sheet (PDF).
