Deceased Account Holder
Steps to Take with Financial Accounts If the Account Holder Has Passed Away
It can be a difficult time after the loss of a family member, friend, or colleague. When you’re ready, we’re here to help with a smooth transition of their First Fed account(s). Please report a deceased First Fed customer by visiting a branch or call customer service.
If you want to remove a deceased joint account holder from your account, you will need:
- A copy of the death certificate
- ID of surviving account holder
- A signed account change form
- New signature card
You may also need:
- Certified letters of testamentary or administration
- Identification and signed account change form from the Executor/Administrator and any surviving owners
If you are named as the Payable on Death (POD) recipient on the account, the account must be closed, and the funds split evenly between all named PODs. To close the account, you will need:
- A copy of the death certificate
- Identification of all named PODs
- Withdrawal slips or letter correspondence signed by all PODs
If you are the personal representative of the estate, you must close the account, but you can open a new estate account if needed. To close the account, you will need:
- A copy of the death certificate
- Certified letters of testamentary or administration or affidavit of disbursement of funds
- Identification from the executor/administrator or next of kin
- A withdrawal slip signed by the executor/administrator or next of kin
For IRAs, loans, or other account types, please contact customer service for instructions based on your situation.